Privacy Policy

Effective Date: [Insert Date]

1. General information

Rent.lk (“we”, “our”, “us”) provides an online platform that connects people who offer items for rent with those seeking rental services. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you. By using Rent.lk you agree to the terms of this Privacy Policy.

2. Information we collect

We collect personal and non-personal information from a variety of sources to operate and improve the platform. This may include:

• Personal information: name, email address, phone number, postal address, date of birth, identification documents, account credentials, and payment details.
• Device & usage information: IP address, device and browser details, pages visited, session times, clicks and other analytics data.
• Cookies and tracking technologies: cookies, pixels and similar tools for preferences, session management, analytics and advertising.
• Third‑party data: information received from service providers, advertising partners, social integrations and analytics platforms.

3. How we use your information

We use your information to:

• Provide and improve our services, listings and platform features.
• Communicate with you about your account, transactions, updates and support requests.
• Deliver marketing, offers and personalised content where you have consented.
• Analyze usage, develop new features and detect or prevent fraud or abuse.
• Comply with legal obligations and enforce our terms and policies.

4. Sharing and disclosure

We share information only as needed and under safeguards, for example:

• With service providers (payment processors, hosting, analytics and customer support) who process data on our behalf under confidentiality agreements.
• With advertising and marketing partners to deliver personalised promotions where permitted.
• When required by law, to protect rights, safety or property, or to respond to lawful requests by public authorities.
• In aggregated or anonymised form that does not identify you personally.

Rent.lk is a facilitator and does not verify or endorse listings, providers or third‑party offers. Users should perform their own due diligence. Rent.lk is not liable for disputes, losses or damages arising from transactions or communications between users or with third parties.

5. Data security and storage

We implement reasonable technical, administrative and physical safeguards to protect personal information. However, no system is completely secure. You should protect your account credentials and notify us if you suspect unauthorised access. Data may be stored and processed in Sri Lanka and other jurisdictions.

6. Your responsibilities

• Provide accurate and up-to-date information when using the service.
• Verify listings, offers and service provider credentials before engaging in transactions.
• Keep your account credentials confidential; notify us immediately if you suspect compromise.

7. Cookies & advertising

We and our partners use cookies and similar technologies to improve your experience, remember preferences, and deliver relevant advertising. You can manage cookies through your browser settings and platform preferences.

8. Children’s privacy

Rent.lk is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International users

If you access Rent.lk from outside Sri Lanka, you acknowledge that information may be transferred and processed in other countries in accordance with this Privacy Policy. You are responsible for compliance with any local laws that apply to you.

10. Data retention

We retain personal information only as long as necessary to provide services, to comply with legal obligations, or to fulfil legitimate business purposes. Inactive or deleted accounts may be archived or permanently removed according to our policies.

11. Your rights

You have rights to access, correct or delete your personal data, and to opt out of marketing messages. To exercise these rights, please contact us using the details below.

12. Changes to this policy

We may update this Privacy Policy from time to time. Changes will take effect when posted on this page. We encourage you to review this policy regularly.

13. Contact us

If you have questions, concerns or complaints about this Privacy Policy, please contact us:

Email: support@rent.lk

Address: [Insert Office Address]